Respond to the person, not only the disease
Say that you are sorry they are facing this and that you care. Avoid warrior language, miracle stories, survival statistics, or advice about treatments unless they ask.
Offer help that is specific and adjustable
Suggest transport, meals, childcare, notes during appointments, or ordinary company. Make it easy to say no and do not require medical updates as the price of support.
- Follow their wording and privacy preferences.
- Do not share the diagnosis onward.
- Keep including them in ordinary life when welcome.
Leave medical decisions to the care team
A personal message is not medical advice. For urgent symptoms or immediate danger, contact the relevant medical or emergency service rather than waiting for a reply.