Clarify the agreement that existed
Identify the promise, policy, schedule, ownership, or shared understanding that applies before assigning blame. For a message about how to resolve conflict in a college group project, use this factual base: include the course, assignment, policy, dates, documented barrier, and result you are asking to review.
Resolve the next dependency
State what is complete, what remains disputed, and which action would move the situation forward. Request the permitted remedy or meeting and be ready to complete the required work. Make the immediate next step clear enough that the recipient can answer without reconstructing the entire history.
Document without threatening
Do not demand a grade, conceal misconduct, or ask another student to support an inaccurate story. Use safeguarding, disability, counseling, or emergency channels for bullying, abuse, health crises, or immediate risk. Keep a factual record and describe only remedies you are entitled and prepared to use.